Member FAQ: Fitness Center Reopening Updates
Mercy Fitness Center is now open! We’re opening the fitness center in stages, beginning with the fitness floor, cardio equipment, and weights areas. We will continue to follow all state, local, and medical facility guidelines and recommendations to keep our members and community safe.
We will gradually reopen fitness center facilities, amenities, and services as health and safety guidelines change. We will email updates to members and post them to our Facebook page and this page as they are finalized. Please check back for updates throughout the month of June, and welcome back!
When will the pools be open?
All pools have been thoroughly drained, scrubbed, sanitized, and serviced during the closure and are ready for our members.
Our exercise pool, lap pool, and spa will open with the following capacity limits on June 4:
- + Exercise pool capacity: 12
- + Lap pool capacity: 4 (1 member per lane)
- + Hot tub capacity: 6 (Maximum 15 minutes recommended)
Please call 405.896.9200 to reserve your time in the pool area. Walk-ins are not guaranteed pool access. Please limit your time in both the pool area and locker rooms to no more than 90 minutes to allow other members access to the pools and locker rooms. No towel service or hairdryers will be available, so please bring towels from home.
When will lessons and aquatics group classes resume?
Group activities in our aquatics area will resume soon! Watch your email and the Mercy Fitness Facebook page for the latest updates.
Can I use my favorite cardio machine?
Yes! The Mercy Fitness Center fitness floor encompasses more than 50,000 square feet of space and plenty of machines to maintain a minimum of 6 feet of social distancing from other members while working out.
Remember to practice good member etiquette by being mindful of other members and wiping down each machine using the provided cleaning solution once you’ve finished your workout.
When will group exercise classes begin?
Group exercise offerings start up again soon! Watch your email and the Mercy Fitness Facebook page for updates.
What is Mercy Fitness Center doing to ensure the cleanliness and safety of members?
The fitness center has been divided into “cleaning zones” that will be cleaned by dedicated staff members throughout the day while members are present. In addition, those zones and all high-touch areas will receive a thorough deep-cleaning at the end of every day. Mercy Fitness Center staff will continue to maintain compliance with all CDC, state and local government cleaning, health, and safety guidelines.
What can members do to help?
Please follow the following member etiquette guidelines to help keep our community healthy:
- + Use the cleansing wipes and solution provided in the exercise areas to wipe down equipment before and after each use.
- + Please bring towels and mats from home, as these will not be provided.
- + Please observe social distancing guidelines by keeping at least six feet of space between yourself and others.
What hours will the fitness center be open?
Our phased reopening will require limited hours of operation to allow for deep cleaning at the end of each weekday and on weekends:
Hours effective June 1
- Monday – Thursday: 5 a.m. – 8 p.m.
- Friday: 5 a.m. – 7 p.m.
- Saturday: 7 a.m. – 4 p.m.
- Sunday: 9 a.m. – 4 p.m.
Members will receive updated hours of operation via email, website, and Facebook announcements as hours change.
When will the Kids’ Zone reopen?
The Kids’ Zone will reopen May 28:
- + Maximum capacity: 15 children
- + Staff members will be wearing masks for the protection of our staff, our members, and their children.
- + Please call 405.896.9200 to reserve a spot for each child who will need care, preferably 24 hours in advance.
- + No reservations will be accepted more than 24 hours in advance.
- + As always, no food or drink will be allowed in the Kids’ Zone.
- + Please be considerate of other members with reservations and pick up your child(ren) promptly at your scheduled pick-up time.
Will the locker rooms be open?
Both locker rooms have been optimized for social distancing and are open, with limited capacity and services. We encourage members to come dressed for a workout to limit the number of people who need to access the locker rooms. Towel service will not be available per state and local government recommendations, so please bring a towel from home. Hairdryers will also not be available, and there will be a limited number of lockers available for member use to reinforce a minimum of 6 feet of social distancing.
When can I schedule a massage?
Call today to schedule that long-awaited massage! Massage therapy services resume May 21.
Will I be charged membership dues for May?
Due to member feedback, Mercy has made the decision to keep all fitness center member accounts frozen for the month of May. If you decide to visit the fitness center, your account will be reactivated once you check in at the front desk. Members who have visited the fitness center in May have already received credit for two weeks of March as part of their May pro-rated dues processing. Other member accounts that are not on a complimentary extended freeze will be credited for those two weeks as part of June membership dues processing.
Can I freeze my membership during the phased reopening?
Yes! If you would like to freeze your membership for the month of June, please email firstname.lastname@example.org by May 25.
Will Sports Performance reopen when the fitness center reopens?
Mercy Sports Performance will not resume training during phase one of our reopening plan because it would be difficult to maintain minimum social distancing due to the nature of the training and the space.
When can I schedule a personal training session?
Call today to schedule your next personal training session. Personal training services resume May 19.
When can I use the sauna or steam room?
Saunas and steam rooms will reopen June 1 with a limit of 3 members in each room at one time. The American College of Sports Medicine recommends that members spend no more than 10 minutes in a sauna or steam room. Please limit your time to 10 minutes or less to allow other members access to these amenities. No towel service will be provided. Please bring towels from home.
Can I use weight machines and free weights?
Yes! The Mercy Fitness Center fitness floor encompasses more than 50,000 square feet of space and plenty of equipment to maintain a minimum of 6 feet of social distancing from other members while working out. Mats and towels will not be available for member use per State of Oklahoma health and safety guidelines, so please bring a mat and towel from home if you anticipate needing them for your workout.
Remember to practice good member etiquette by being mindful of other members and wiping down each piece of equipment using the provided cleaning solution once you’ve finished your workout.
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